BuildingBits || Support

Support

OUR CUSTOMER SERVICE PORTAL

Have a question about the site? We will make every effort we can to get you any all information you need to make an informed decision about a property or simply help you navigate and use the site. If you don't see something here or in our  Frequently Asked Questions, reach out to us and we'll help you get the information you need.

OUR CUSTOMER SERVICE HOURS:

  • Email and Office Response Hours: M- F 9am - 5pm PST
  • Live Chat Support: M - F 9am - 5pm PST

CONTACT CUSTOMER SERVICE:

email

EMAIL: 

Our direct customer service email address is Support@BuildingBits.com  We respond to emails within 24-48 hours (M-F)

PHONE:

If you have an immediate issue or concern feel free to call us at 1-833-BITS-PAY (248-7729)

chat

CHAT: 

Click on the “Orange Drop” in the lower LEFT corner of the screen to chat with a BuildingBITs support member